Terracotta by Sachii
Shipping Policy
I'll typically ship properly packaged shipment within 5 days through reputed couriers. Please do not accept the consignment if it appears tampered.
Refund Policy
The nature of my products does not allow me to provide replacements/refunds. However, your satisfaction is important, so please get back to me within 3-5 days of receipt with images and details should you have any concerns for me to review, and I shall be happy to help.
Cancellation / Return / Exchange Policy
The nature of my products does not allow me to provide replacements/refunds/exchange. However, your satisfaction is important, so please get back to me within 3-5 days of receipt with images and details should you have any concerns for me to review, and I shall be happy to help.
In case you wish to cancel your order after a confirmed order placement, please do so within 24 hours. Once dispatched, the order cannot be cancelled.